Frequently Asked Questions

Vibidsoft Pvt Ltd is a software development company founded in 2014 in Ahmedabad, India. We build LMS and eLearning platforms, AI-enabled software, custom web and mobile applications, eCommerce and CMS websites, and run dedicated outcome-based teams for clients in Australia, the USA, the UK, Canada, the UAE, Singapore and India.

Our office is in Ahmedabad, Gujarat, India. Our time zone is IST (GMT+5:30).

Our standard working hours are 9:30 to 19:00 IST, Monday to Friday. For outcome pods we arrange hours that overlap with your time zone, including daily stand-ups.

open-source and custom LMS development, AI development, custom software and web applications (PHP, Laravel, Node.js, React, Python, .NET), mobile apps (iOS, Android, Flutter, React Native), eCommerce (Shopify, Magento, WooCommerce), CMS (WordPress, Drupal, Joomla), CRM, API integration, cloud and DevOps, QA and testing, and support and maintenance. See all services.

We price agreed results, never hours. There are four options: a fixed-price assessment, a milestone project (a fixed price per milestone, paid when you accept it), an outcome pod (a dedicated team working to agreed sprint goals for a fixed monthly fee) and a care plan for live systems. See engagement models.

Assessments are paid upfront. Milestone projects are paid milestone by milestone, when you accept each one. Outcome pods and care plans are billed monthly in advance at the fixed fee agreed in your outcome plan.

Yes, Vibidsoft has a money-back policy for cases where a client is not satisfied. Please contact our sales team for the details that apply to your engagement.

Most projects follow these stages: requirement gathering and analysis, consulting on the right solution, wireframing and design, development, testing and QA, deployment, and ongoing support. Read more about our development methodology.

It depends on the size, scope, requirements and complexity of the project. After understanding your requirements we provide a delivery schedule, and we can plan phased releases so you get value sooner.

By email, chat (such as Slack, Teams or WhatsApp), phone and video calls, plus your project management tool. For outcome pods we recommend a fixed daily time for stand-ups, while the team remains available throughout working hours.

Minor changes during a project are passed to the project manager and executed. If a change significantly increases the estimated work, we re-scope it and send a revised quote for your approval before proceeding.

We first deliver the project on our testing (staging) server for your review and approval. After approval and completion of payment formalities, we deploy it to your live server with further QA and testing. We do not charge extra for live deployment.

Yes. On receipt of the final payment, we transfer all rights in the project to you. It is solely your property and we reserve no rights to it. We may ask your permission to feature the project in our portfolio or case studies.

Yes. We do not consider a project complete until proper documentation is provided. Well-documented code makes future enhancements easier for you and for us.

Yes. We sign an NDA with every client at the start of a project, and all our employees and developers are bound by confidentiality agreements with strict penalty clauses. See confidentiality.

Yes. Our developers work with a wide range of technologies and regularly take over maintenance and further development of existing websites and applications. Unless it is built on a rare or obscure platform, we can almost certainly help.

Yes. Every website we design is responsive and tested on phones, tablets and desktops.

A dedicated team of 1–5 people (engineers, QA and a lead) that works only on your product and commits to an agreed monthly outcome plan: sprint goals, acceptance criteria and quality targets, for one fixed monthly fee. You interview the engineers, they work in your tools, and you see a demo and scorecard every two weeks. See dedicated teams.

Yes. Standard hours are 9:30 to 19:00 IST, and we arrange overlap with your time zone for stand-ups, demos and reviews.

No. You pay a fixed price for agreed results: per assessment, per accepted milestone, or a fixed monthly fee for an outcome pod or care plan. Holidays, leave and internal meetings are our cost, not yours.

Yes. We offer paid support and maintenance contracts at competitive rates. Charges depend on the size and requirements of the project; we will suggest a suitable package once we understand the scope.

You work with experienced developers, a named project manager and a transparent process: you can follow progress from the start, give feedback at every stage and stay in full control, with clear communication and long-term support.