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eCommerce, CMS and CRM

vTiger CRM Development

vTiger is a capable, affordable CRM for sales, support and inventory, and it becomes much more powerful when tailored to your process. Vibidsoft customises, integrates, upgrades and supports vTiger CRM, both the self-hosted open-source edition and vTiger Cloud.

  • 12+ years of CRM projects
  • 450+ projects delivered

vTiger CRM Development

vTiger services

Custom modules and fields

New modules, related lists, custom fields, layouts and validation that match your process.

Workflows and automation

Workflow rules, custom functions, scheduled tasks, email templates and approval flows.

Customer portal

Branded portal changes so customers can raise tickets, view invoices and track orders.

Integrations

Website forms, eCommerce, accounting, telephony, email and marketing tools.

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Upgrades and migration

Upgrades between vTiger versions, PHP 8 compatibility fixes and data migration from other CRMs or spreadsheets.

Hosting and support

Secure hosting, backups, performance tuning and monthly support.

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vTiger CRM Development

Common vTiger projects

  • Quote-to-invoice workflows with custom PDF templates.
  • Lead capture from websites and ad platforms with automatic assignment.
  • Inventory, purchase orders and supplier management.
  • Support desks with SLAs, email-to-ticket and a customer portal.
  • Dashboards and reports for sales and service managers.

FAQ

vTiger CRM Development questions, answered.

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Can you customise vTiger open source and vTiger Cloud?
Yes. Open source allows deep code-level customisation; vTiger Cloud is customised with its configuration tools, VTAP and APIs.
Can you upgrade an old vTiger installation?
Yes. We back up the system, review custom code, upgrade in staging and migrate data, then switch over.
Can vTiger integrate with our website and accounting software?
Yes. We integrate forms, eCommerce platforms and accounting tools through vTiger's REST API and webhooks.
How much does vTiger customisation cost?
vTiger customisation cost depends on the number of custom modules, workflows, portal changes and integrations, and whether you run open source or vTiger Cloud. Vibidsoft does not bill hours: a fixed-price assessment (from $1,500) defines the work, which is then delivered in milestone projects with a fixed price per milestone. Ongoing hosting and support come under a care plan from $1,500 a month.
Should I use vTiger open source or vTiger Cloud?
Choose vTiger open source if you want no licence fees, your own hosting and deep code-level customisation, and you have support in place for upgrades and security. Choose vTiger Cloud if you prefer managed hosting, automatic updates and newer features, and can work within its configuration tools and APIs. Data ownership, budget and in-house IT skills usually decide it.
Can Vibidsoft migrate data from spreadsheets or another CRM into vTiger?
Yes. Vibidsoft migrates contacts, organisations, deals, tickets, products and documents into vTiger from spreadsheets, SugarCRM, SuiteCRM, Zoho, HubSpot and custom databases. We clean duplicates, map fields and relationships, run a test import for your team to check, then complete the final migration with record counts reconciled.
Is a self-hosted vTiger CRM secure?
A self-hosted vTiger CRM can be secure if it runs a supported version on an updated server with HTTPS, a current PHP version, strong passwords, restricted admin access, regular backups and monitoring. Old, unpatched installations are a real risk because they hold customer data. We harden servers and keep vTiger and PHP updated under a care plan.
Can vTiger work with AI tools?
Yes. Through vTiger's REST API and workflows, AI services can summarise emails and tickets, draft replies, score leads and enrich contact records, with results written back into vTiger fields. We build these connections securely, limits which data is shared with AI providers and keeps a human review step for anything sent to customers.

Get more from vTiger

Tell us how your team uses vTiger today and what should change. We will suggest practical improvements.

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